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Yes, our cargo is paid up to a certain order amount. Our service site for your shopping will inform you about the free shipping limit :)
When will my products be shipped?
Your products will be prepared and shipped within 7 working days. For orders placed on the weekend or holidays, your products will be shipped within the first 7 following working days. Days may vary during busy periods.
When will my products be shipped for orders placed on weekends or holidays?
Your products will be shipped within the first 7 following working days for orders placed on weekends or holidays.
With which shipment company do you work with?
Your shipments will be sent with “PTT Kargo”, “Sendeo Kargo”, ”Sürat Kargo”. Depending on the time period, changes may be made regarding the shipment company.
How can I track my shipment?
You can follow the cargo status of your order via e-mail sent to your e-mail address. You can also contact us on our WhatsApp Line or Live Support Platform.
Must I pay for the return shipment?
You can perform the return process using the free return label sent to you for our contracted shipping companies. With the free return code, the shipping cost of the non-refundable orders will belong to the sender. For detailed information, you can contact us on our WhatsApp Line or our Live Support Platform.
